These Terms and Conditions apply to all services provided by zeb, including access to AI-powered IT solutions and use of SMS messaging. By using our services, you agree to comply with these terms and all applicable laws and regulations.
Section 1Scope and acceptance
These Terms and Conditions apply to all services provided by zeb, including access to AI-powered IT solutions and use of SMS messaging. By using our services, you agree to comply with these terms and all applicable laws and regulations.
Section 2Use of AI and IT services
- You are granted a non-exclusive, non-transferable, revocable license to use our AI-powered features, subject to adherence to these Terms.
- AI features are optional and may be enabled or disabled at your discretion. You are responsible for ensuring proper usage among all authorized users.
- Do not use the AI output as the sole basis for critical business, legal, or operational decisions; human review and oversight are required.
Section 3Data privacy and protection
- You must provide only lawful, non-infringing data to our platform, including through AI or SMS services.
- All data (including phone numbers and SMS content) must be handled according to your local and international privacy laws, such as GDPR and CCPA.
- Do not transmit confidential, sensitive, or regulated data unless appropriate safeguards are in place.
Section 4SMS messaging
Legal compliance
You must comply with all SMS regulations, including obtaining proper recipient consent under laws such as TCPA, CAN-SPAM, and applicable local rules.
Consent
SMS may only be sent to recipients who have explicitly opted in. You must clearly inform clients regarding the nature and purpose of communications.
Opt-in
By opting in, you agree to receive SMS messages from zeb regarding our products or services.
Opt-in methods
- Web forms with explicit checkboxes (not pre-checked).
- SMS keyword opt-ins (e.g., texting a keyword like "JOIN" to a designated number).
- Consent collected via paper or electronic forms clearly stating the purpose of SMS communication.
- Double opt-in confirmation where you reply "YES" to confirm subscription.
Disclosures at opt-in
- Types of messages you will receive (e.g., promotions, alerts, updates) and the expected frequency (e.g., up to X messages per month).
- Message and data rates may apply.
- Consent is not a condition of purchase.
Opt-out
Each SMS must include a clear means for recipients to opt out (e.g., "Reply STOP to unsubscribe"), and you must honor such requests promptly.
Content
Prohibited content includes illegal, abusive, fraudulent, or copyrighted material without permission. Never transmit sensitive personal or financial information.
Message delivery
Our system does not guarantee that every message will be delivered or timely. You are responsible for tracking delivery and managing client communication accordingly.
Record-keeping
Maintain records of all opt-ins, opt-outs, and message logs for audit and compliance purposes.
Usage
SMS messaging must not be used for spam, bulk unsolicited messages, or activities that could disrupt our system or violate carrier standards.
Updates and suspension
zeb may update terms or suspend SMS access at their discretion in cases of breach, suspected abuse, or legal/regulatory demand.
Section 5Intellectual property and output ownership
- All intellectual property related to AI features and software remains the property of zeb and/or third parties, except as explicitly granted in writing.
- You retain rights over your input data, but the use of AI-generated or SMS output is at your own risk.
Section 6Liability and indemnity
- AI and SMS features are provided "as is," without warranties concerning accuracy or fitness for a particular purpose.
- zeb and our system accept no liability for damages from delayed or failed message delivery, business decisions based on AI outputs, or regulatory penalties due to your misuse.
- You agree to indemnify zeb and our system for any losses or liabilities arising from breach of these Terms and Conditions or misuse of services.
Section 7Termination and changes
- zeb may update these Terms at any time. Continued use of our services after updates constitutes acceptance.
- We may suspend or terminate your access to AI or SMS services for breach of these Terms or suspected abuse.
Questions about
these terms?
Reach out and our team will get back to you within one business day.