Driving Efficiency by Unifying Multiple Endpoints Through REST Integration
Our client is the top Clinical Research Organization (CRO) globally. They specialize in clinical development and integrated consulting services, providing...

At a Glance
Our client is the top Clinical Research Organization (CRO) globally. They specialize in clinical development and integrated consulting services, providing expertise of the best value. Their main goal is to shape the future of therapies by utilizing real-world insights. They strive to make a positive impact on next-generation treatments.
Challenge
Lack of unified endpoint management and cost optimization
Our client faced a significant challenge with their REST driver. The REST driver is a crucial component of their identity and access management (IAM) system and had a limitation of consuming only one endpoint at a time. This restriction hindered their ability to create users in Azure Active Directory, resulting in a shattered user lifecycle management process.
Adding to their limitations, the client was wary of the costs and efforts associated with implementing multiple REST drivers. They sought robust and cost-efficient solutions to integrate their API endpoints seamlessly, enhancing the overall efficiency of their IAM system while keeping operational expenses in check.
To overcome these challenges, the client approached the zeb team, seeking expertise from identity professionals capable of providing a straightforward and unified approach to endpoint management.
Solution
Implementing unique strategy for consuming multiple endpoints in a unified REST driver.
We enabled the client to integrate multiple API endpoints in the REST driver using ECMA script, leveraging JavaScript libraries for efficient consumption. This custom solution broke the limitations of the REST driver and empowered them to manage a secure user lifecycle across their employment journey.
We implemented robust logging mechanisms for consumed API endpoints, minimizing troubleshooting efforts. By following industry best practices, we ensured the solution was implemented without vulnerabilities, providing a secure and reliable IAM system.
Benefits
Streamlined IAM transformation for endpoint integration
- Streamlined integration of multiple endpoints eliminates the need for managing numerous application drivers resulting in reduced operational costs and minimized maintenance efforts.
**2.5 million
Annual cost savings achieved through minimal maintenance efforts** - Leveraging ECMA script resulted in efficient resource utilization while minimizing the strain on their infrastructure.
**25.7%
Growth in ROI through effective resource utilization** - Strategic API log management practices played a crucial role in maintaining a secure and reliable system by resolving potential vulnerabilities within a limited time.
**87%
Reduction in security breaches and data vulnerabilities
Improved Mean Time to Detect (MTTD) by 3x
Improved Mean Time to Resolve (MTTR) by 3x** - With custom IAM transformation, the client can focus on their core business objectives by easily managing and modernizing their processes.
**99.9%
Uptime of critical applications, ensuring uninterrupted operations**
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